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FREE SHIPPING ON ORDERS OVER $150
Due to the Canada Post worker strike we have updated our shipping options. Please select the option that works best at checkout.
Canada Post Strike
Please note: the apothecary will be closed from December 21st - 27th. Orders must be received by noon on December 20th to be shipped before closing. Any orders received after that will be filled and shipped after the 27th.
faq
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What are the benefits of TCM Tinctures?simple to administer high patient compliance easy to take “on the go” kid friendly concentrated properties therefore lower dosages easy on digestion since only small doses are required no preparation needed
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Is your product organic and/or environmentally friendly?At Bitter Roots our product goes beyond being good for your health, we want it to be as good for the environment as well, which is why we use organic or pesticide/fungicide free herbs for all of our tinctures. We adopt environmentally friendly practices whenever possible. We compost most herbs after they have been tinctured, we recycle, use recycled packaging and purchase recycled materials when possible.
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Who can order from Bitter Roots?Licensed TCM practitioners, naturopathic doctors, herbalists and health practitioners licensed to sell Chinese herbal products. Although you may view our product guide you need to create an account to view our prices and shop online.
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How do I place an order?ONLINE – Once you have created an account and it has been approved login to make your purchase. If you are creating a custom formula add in details in the space provided while ordering. Payment by credit card
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How and when will I receive my order?Shipping options include local courier service, expedited in Canada or pick up. Delivery is free on orders over $150 (before tax). If a second attempt for delivery is required a service fee will be charged. Orders are usually processed within 24 hrs and shipped the following day.
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Can I ship to my patient directly?Yes, in the shipping section put in your patient's address.
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What is the concentration of the tinctures?The concentration varies depending on the herb and how it was prepared. Most are 1:2 or 1:3. A 1:3 ratio means 3 ml of tincture is equivalent to 1 g of dried herb. 1:2 is a stronger concentration since 2 ml of tincture equals 1g of dried herb. Currently all single herbs are either a 1:2 concentration while Standard Formula tinctures are 1:3.
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What solvent is used and at what percentage?Alcohol, either vodka or grain (safe for celiacs) is used for most tinctures. The percentage of alcohol used ranges from 25% to 75% depending on the active ingredients to be extracted. Glycerin is another option. There are a few glycerin based formulas ideal for kids or those intolerant of alcohol. Custom glycerites can also be ordered. Choose that option when you login to the store online.
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How to determine the proper dosage?The dosage varies according to age and the concentration of the tincture. Always start at the lower end of the dose range and only give more if necessary. For a 1:3 ratio the average adult dose is 1-4 ml (20 – 80 drops) 2 x day. A low dose is 0.5ml – 1ml (10 – 20 drops) 2 x day. A high adult dose is 5ml to 10ml 2 x day. Age guidelines for dosages: 6-12 months: 1 – 5 drops 1-2 years: 1 – 10 drops 2-5 years: 2 – 20 drops 5-10 years: 5 – 40 drops 10-16 years: 10 – 80 drops Adults: 30 – 100 drops Elderly: 30 – 75 drops
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How are tinctures administered?Add drops to warm hot water to help evaporate the alcohol and to soften the flavour.
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Do tinctures have an expiry date?Yes, however tinctures last for a long time because alcohol is a natural preservative. Our tinctures have an expiry date of 3-4 years after production to ensure maximum potency, however they can last much longer anywhere from 5 – 8 years. Glycerin based tinctures have a shorter shelf life and should be used within a year. Store in a cool, dry place out of direct sunlight for maximum preservation.
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Still have more questions?Email info@bitterrootsapothecary.com with your inquiries
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